In contrast to the relatively gentle first Senate hearing on Tuesday, House lawmakers were more pointed with their questions on Wednesday, with several of them interrupting Zuckerberg when they felt he was giving evasive answers.
While most of the measures that the Senator listed to rectify deleting personal data have already been enacted by Facebook, in order to drive home the point, the Senator added, "I'm going to suggest you go home and rewrite it, and tell your $1,200 an hour lawyer you want it written in English not Swahili, so the average American user can understand".
"There should be no expectation of privacy by Facebook users or any other social medial user", Love said.
The executive, who has never been a natural public speaker, stumbled more when grilled by technically adept members of Congress, and seemed unwilling to go into detail about exactly what data Facebook collects and how. Hate speech is certainly, of course, a part of that.
Zuckerberg said the change will mean "we will hire thousands of more people" to get the new system in place ahead of U.S. midterm elections in November.
For anyone familiar with Facebook's origins, Zuckerberg's first foray into Facebook-making was Facemash.com, a site that allowed "viewers to vote for the "hotter" of two randomly chosen photos or rate the looks of students in a particular House against fellow-residents", as detailed in a Harvard Crimson article from 2003. Chuck Grassley (R-Iowa) asked Zuckerberg how many other instances of improper data transfer have occurred, to which Zuckerberg replied that the company is now conducting an audit to determine that.
Zuckerberg refuted: "No, it will not" be shared in any circumstance.
"First of all, it may be Facebook that we're talking about now, but the concern applies to nearly all free platforms", Boyle said. Lawmakers have been toying with the idea of expanding those regulations to cover teenagers up to 16 years old.
Instead, Zuckerberg effectively chalked up a victory for Facebook, using the opportunity to assure lawmakers that he's ready to work with them to develop rules to govern his company and the greater tech industry. Facebook just makes it better and easier.
Rep. Bobby Rush, D-Ill., accused Facebook of "the wholesale invasion and manipulation of users' right to privacy".
On the heels of privacy discussions was general tech addiction. And that means the consent of Facebook users is not informed. "I believe there may be, but I know we're working with them".
In a statement to the Washington Post, however, Facebook said it had done so.
Below are some of Zuckerberg's quotes during, as well as some of his exchanges with senator. "These are intelligence gathering companies that are self-branding as social media". "If you don't expect it to be mined or used then you're terribly naive".
Patience with the social network had already worn thin among users, advertisers and investors after the company said last year that Russian Federation used Facebook for years to try to sway US politics, an allegation Moscow denies.
He was also asked about the alleged abuse of the social media platform by Russian groups to interfere in the 2016 USA presidential elections. Zuckerberg, however, responded that "this is a complex issue that deserves more than a one-word answer". When the internet emerged in the late 1980s, anyone with an email account and web browser knew that the world was about to get much more interesting. How much data is collected, where is the data stored, and who can access it?
He said he was not familiar with so-called "shadow profiles", which media reports have described as collections of data about users that they have no knowledge of or control over.
He outlined steps the company has taken to restrict outsiders' access to people's personal information.
"I think that you would probably agree that we should remove terrorist propaganda from the service".
"I do imagine that we will find some apps that were either doing something suspicious or misusing people's data", he said.